Diadem Hero Starter Kit

1. Processing Time

• All orders are processed within 1-3 business days after receiving your order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
• You will receive an email notification with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout, based on your location and the size/weight of the items.
• Estimated delivery times vary by location:
  • Domestic (within the US): 3-7 business days
  • International: 7-21 business days, depending on the destination
• Please note that delivery times may be affected by factors outside our control, such as customs delays or carrier issues.

3. Shipping Carriers

• We use a range of reputable shipping carriers, including USPS, UPS, and FedEx. The carrier for your order will be determined based on your location and the size of your package.